Luxury Coastal Escapes
Welcome Guide
To be Completed by Owners, For Guests
Website
Luxury Coastal Escapes is beginning to prepare the Home Guide for your guests. To ensure we have everything needed, we kindly ask you to provide as much of the information below as possible. Please note that much of this information is also required to assist LCE in managing and maintaining your home while you are away. The Home Guide will give guests the necessary information to use and care for your home, appliances and belongings responsibly, while ensuring they understand and respect the standards and guidelines expected within your beautiful home and Estate.
Holiday Home
House Name
Property Address
Driving directions
Guests Parking
Please advise how to find the front door
Estate Registration Process
Please advise registrations procedure
WIFI Connection
Wifi Network Name
Wifi Password
Wifi Router Location
Internet Service Provider
Meg Speed, Specify if ADSL or Fibre. Cap / Uncapped package
Housekeeping
We dont have a housekeeper
Housekeepers Name
Housekeeper Contact
Housekeeper Availability
Live in (on the property)
Live out (travel in everyday)
Available over weekends
Housekeeping Hours
Housekeeper Work Days
Monday
Tuesday
Wednesday
Thursday
Friday
Pool & Gardening Services
Electricity & Back Up Power
Back Up Power Installed
*
Inverter
Solar Panels
Generator
UPS
Rechargeable Lights
Completely off-grid
Not yet
What will be connected to the back-up power system?
Everything in the house will be powered
Lights
Plug points
Main TV
WiFi Routers
Fridge
Freezer (if separate from fridge)
Airconditioners
Ducted aircon
Washing Machine
Tumble Dryer
Electric Oven
Electric Stove
Microwave
Geysers
Garage Door Motor
Gate Motor
How long does the back up power last on average?
Does this switch over automatically during power outages?
Instruction on manual use (if not automatically)
Who supplies your electricity?
*
Eskom
KwaDukuza Municipality
Do you have a Pre-Paid Electricity meter?
DB Board Located
Alternative Solutions
*
Rechargeable Lamps
Battery Torches
Gas hob
Gas top kettle
Gas Braai
Back Up Water
Jojo Tank
The jojo tank feeds the house
Water from the jojo is drinkable
Security & Alarm
Security Company Name
Security Company Emergency Nr
Alarm Key Pad Instructions
Alarm Pass Code
Perimeter Beams
Beams Inside the house
Outside Beams
Electric Fence
Security Shutters
Alarm Remote Intrstuctions
House Keys Location
Beach Gate Access (if applicable)
Guests Parking
Fire Compliance
Up to date and serviced:
*
Fire Extinguisher/s
Fire Blanket
First Aid Kit in the kitchen
Child Friendly Amenities
Please only tick the below should these items be available all year around for guests to use while in your home.
*
Staircase Gate
High Chair
Feeding Chair
Cot
Cot bedding
Camping Cot
Bed guard railings
Trampoline
Jungle Gym
Plug point protectors
Wheelchair ramp
House is not child friendly
No baby equipment available
Family Pets
Should a family have pets residing in the home during the year, all furniture and carpets must be professionally cleaned prior to the property being made available for guest bookings.
Pet Friendly?
*
No, we are not able to welcome bookings with pets
Yes, we are happy to accommodate pets with a cleaning fee of R2,500 plus R2,500 refundable damage deposit.
CCTV Disclosure
CCTV cameras may only monitor external areas for security purposes and must not monitor private areas where guests would reasonably expect privacy.
Does the property have any CCTV/security cameras installed?
*
No – there are no CCTV cameras at the property
Yes – CCTV cameras are installed outside the property only
There are no cameras or recording devices inside the house or any interior areas
Please provide the location(s) of the external cameras
Form Completed by
*
Submit
Your details are sent securely to the Luxury Coastal Escapes team.